![]() Because a customer can’t be shared among companies, it matters a great deal for the open source project where that customer ends up. However, when the success of an open source project depends largely on one or more corporate sponsors, the open source community should not forget or ignore that customers are a common good. Software free-riders can have positive network effects on a project. When some portion of those other users contribute back, the open source project benefits. Furthermore, a software free-rider makes it more likely that other people will use your open source project (by word of mouth or otherwise). Hence, it’s better to have a person use your open source project than your competitor’s software. Because the software is a public good (non-rivalrous), a software free-rider doesn’t exclude others from using the software. ![]() We define software free-riders as those who use the software without ever contributing back, and customer free-riders (or Takers) as those who sign up customers without giving back.Īll open source communities should encourage software free-riders. ![]() Next, I’d like to extend the distinction between “open source software being a public good” and “open source customers being a common good” to the free-rider problem. Everyone can use open source software (non-excludable), but when an open source end user becomes a customer of Company A, that same end user is unlikely to become a customer of Company B (rivalrous). However, through the lens of open source companies, open source projects are also common goods. Everyone can use open source software (non-excludable), and someone using an open source project doesn’t prevent someone else from using it (non-rivalrous). I’ve long believed that open source projects are public goods. Open source: A public good or a common good? In contrast, public goods are non-rivalrous someone listening to the radio doesn’t prevent others from listening to the radio. Common goods are rivalrous if one individual catches a fish and eats it, the other individual can’t.
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